Lifetime Behavioral Health is a preferred provider on a variety insurance panels and we have listed them below for your convenience:

Aetna
Aetna EAP
Behavioral Health Systems (BHS)
Blue Cross Blue Shield PPO
Employee Resource Systems (ERS)
HMO Illinois (DuPage Medical Group/Fox Valley Medicine)
Humana
Humana EAP
LifeSynch (formerly CorpHealth)
Magellan
Private Healthcare Systems (PHCS)
Workplace Options/Network Advantage

While it's nearly impossible for us to be listed on every panel, we are able to work with the great majority of insurance companies as an "out of network provider".  In some cases that might mean a slightly higher co-pay, or you may have a deductible to meet but in either case we will work with you to make the process as easy as possible.  If you would prefer, we can even handle the pre-authorization and the submission of claims on your behalf.

We realize that taking care of insurance claims can be stressful in and of itself and we know that you have more important things to do.  As a result we have a partnered with Netsource Billing to address any question or concern you may have related to insurance or billing questions.  While your therapist may be able to answer your questions we recommend that you contact Netsource Billing directly to ensure the best possible outcome to your concern.  We recognize they are the experts when it comes to handling such issues and questions.  Please do not hesitate to contact them directly at 866-441-1591.

Please be aware that if you choose to use your health insurance to help pay for our services, we will be required by the managed care organization (MCO) to give you a psychiatric diagnosis.  We will also be required to tell the MCO about the treatment that we are recommending, about your progress during treatment, and about how you are doing in many areas of your life (functions at work, in your family, and in activities of daily living).  We are not paid separately for collecting, organizing, or submitting this information, and we cannot bill you for these services.  All of this information will become part of the MCO’s records, and it will be included in your permanent medical record at the Medical Information Bureau, a national data bank. The information will be examined when you apply for life or health insurance, and it may be considered when you apply for employment, credit or loans, a security clearance, or other things in the future. You will have to indicate that you were treated for a psychological condition and release this information, or you may not get the insurance, job, loan, or clearance.

All insurance carriers claim to keep the information they receive confidential, and there are federal laws about its release. The laws and ethics that apply to our practice are much stricter than the rules that apply at present to MCOs. If you’re concerned about who might see your records now or in the future, we should discuss this issue more fully before we start treatment. You should evaluate your situation carefully in regard to confidentiality. For some people and some problems, the privacy of their communications to their therapist is absolutely essential to their work on their difficulties.  For others, their problems are not ones that raise much concern over confidentiality.

The choice is completely up to you.  If you would like to use your insurance to help reduce the cost of therapy we completely understand and we will be happy to submit claims on your behalf.  If you choose not to use your insurnace please notify your therapist during your first appointment so alternate arrangements can be made.  We don't want this to get in the way of seeking help.